Effective date: October 01, 2026
Who we are
MFZ LLC operates ConnectMFZ at connectmfznet.com. This policy explains how we handle personal information in connection with website visits, new internet service inquiries, and order requests.
Information you provide
When you contact us, we receive the information you submit, which may include your name, email address, phone number, ZIP code, service address, message, and internet service preferences.
If you proceed with a new-service request, additional information may be needed by the provider or sales channel to process it. Any sensitive information should be collected only through the appropriate secure process, with the relevant notice.
Website and communication information
Depending on the tools enabled on our website, technical information may include your IP address, device and browser details, pages visited, and website interactions. Our Cookie Policy describes the technologies used and the choices available.
We may retain inquiry correspondence, order-related communications, and records of contact preferences or consent.
How information is used
We use relevant information to respond to your inquiry, check service availability, discuss eligible plans, process a requested order, and communicate about that request. Information may also be used to maintain website security, address misuse, and meet applicable recordkeeping or legal obligations.
Any marketing use must be described when information is collected and must follow applicable consent and opt-out requirements.
How information is shared
When needed for your requested availability check or order, relevant details may be shared with the participating provider or sales channel handling that request. Technology vendors may process information to operate our website, forms, communications, and other business systems. Information may also be disclosed when required by applicable law or a valid legal process.
Advertising and data sharing choices
Some advertising or analytics practices may be treated as a sale, sharing, or targeted advertising under applicable privacy laws. The description of these practices must reflect the technologies and business arrangements actually in use.
Contact preferences
You may ask us to stop promotional communications using the instructions in the message or by contacting us. We may still respond to a request you make or send necessary communications about a requested order, where permitted.
Contact requests and any separate marketing permissions are handled according to the notice and choices presented when you provide your details.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, it is securely deleted, anonymized, or destroyed.
Security Safeguards
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes the use of secure SSL encryption for data transmission, restricted administrative access, and regular security reviews of our hosting infrastructure.
Privacy requests
Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain a copy of certain personal information, or to opt out of particular processing activities.
To submit a request, contact Info@ConnectMFZnet.com or call (855) 473-4741. We may need information to verify your identity and understand the request. Requests will be handled subject to applicable rights, exceptions, and requirements.
Children and external websites
Our new-service sales website is intended for adults arranging household internet service. If you believe a child has submitted personal information, contact us so we can review it.
Other websites, including provider websites, have their own privacy policies. Review those policies before submitting information to them.
Updates and contact
Updates will be posted on this page with a revised effective date. For privacy questions, contact: