Effective date: October 01, 2026
About these terms
These terms describe the use of connectmfznet.com and ConnectMFZ’s new-service sales assistance. ConnectMFZ is operated by MFZ LLC. Any internet service you order is also governed by the selected provider’s separate agreement.
Our role
We help customers inquire about new residential internet availability, review eligible plans, and submit new-service order requests through participating sales channels. We do not own or operate internet networks or manage existing provider accounts.
Availability and orders
Availability depends on your full service address, the provider’s coverage, and its eligibility requirements. A ZIP code result, inquiry, quote request, or submitted order request does not guarantee approval, installation, or activation.
Before you proceed, review the selected plan and provider terms. The provider confirms the order, any eligibility checks, and the arrangements for delivering service.
Prices and promotions
Prices, plan features, and promotions depend on the provider, address, and offer. Discounts may require specific conditions, such as an eligible new account, automatic payments, or paperless billing. Prices may change after an introductory period.
Review the full monthly cost, one-time charges, promotional duration, and applicable conditions before ordering. Refer to the Fees and Disclosures page and the provider’s current offer details.
Provider responsibilities
The selected provider is responsible for its network, installation, activation, service delivery, equipment terms, billing, and ongoing account assistance. Contact that provider directly for outages, repairs, technical issues, account changes, cancellations, or refunds.
Your information and website use
Provide accurate information and submit inquiries only for yourself or someone you are permitted to represent. Do not misuse website forms, interfere with website security, or submit unlawful or misleading material.
Do not send passwords, Social Security numbers, payment card information, or other sensitive details through a general inquiry form.
Communications
When you ask us to contact you, we may respond about that inquiry using the contact details you provide. A request for information does not itself authorize unrelated promotional messages.
Any separate marketing communications must follow applicable consent and opt-out requirements. Marketing consent is not a condition of purchasing service. Message and data rates may apply to text messages.
Website information and third parties
Provider plans and offers can change. Confirm important details against the provider’s current terms before completing an order. Third-party websites and services have their own terms and privacy practices.
These terms do not remove MFZ LLC’s responsibility for its own statements or conduct, or limit rights and remedies that cannot lawfully be limited.
Privacy and updates
Our Privacy Policy explains how inquiry and website information is handled. Revised website terms will be posted with an updated effective date. Changes will apply as permitted by applicable law and will not remove rights that cannot lawfully be limited.